The Student Life (Advice) Team provides support to students with inclusion needs, information on University processes, University Bursaries and Scholarships, Student Support funds and visa or general enquiries.
Beacon, also provides a wide range of useful information and self-help resources for you to explore.
How to contact the team
We offer appointments in-person at Stoke, Stafford and London campus, online via Microsoft Teams, and over the telephone.
You will need to choose whether you would like an in-person appointment or an online/telephone appointment, and choose the service that best describes your query:
General Advice:
Please select this service if you need advice on Exceptional Circumstances, Appeals, or Academic Regulations or information on Money Matters, from budgeting to applying for the Student Support Fund or other funds available for those struggling with financial concerns.
Inclusion Advice:
Inclusion support including providing assessments for specific learning difficulties (Diagnostic Assessments), guidance with Disabled Students Allowance (DSA) applications, coordination with the University accommodation team regarding disability related requirements, Student Inclusion plans (SIPS) and personalised one to one appointments with a specialist advisor where you can discuss your individual needs.
International Advice: Please select this service if you need advice on visa conditions (including working), visa extensions, work placements or course transfer/break in studies/withdrawal as a visa holder.
To book an appointment with the Student Life (Advice) team, please use the University's Solve portal - https://solve.staffs.ac.uk/portal to make your request.